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Customer Support playbook

What's in this template?

Keep your entire Customer Support team aligned and consistent by documenting processes, tips and more. Some examples of the type of content your team needs to centralize:

  • Internal FAQs about how to handle specific Customer Service actions
  • Voice and tone consistency with customers
  • All the tools to use

How to use this template

Import this template into your Slite and start customizing it with your Customer Support team's knowledge: write over the placeholders to add your content, add new notes and folders.

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Customer Support playbook