When you're working with autonomous vehicles and factory automation, even nanoseconds make all the difference.

TSN Lab specializes in Time-Sensitive Networking (TSN) technology that enables split-second precision for the next generation of connected devices, autonomous robots, and factory automation systems.

But in 2023, this cutting-edge company faced a challenge that was anything but high-tech: their team collaboration wasn't keeping pace with their innovation.

With 16 employees working remotely from various locations and growing fast, they needed their internal systems to match the precision of their technology.

So we asked Hyesuk Shin, Chief Marketing Officer at TSN Lab about just exactly how they switched to Slite.

Too many features, not enough flow

The team was struggling with their existing collaboration platform, ClickUp. While powerful, it came with significant drawbacks.

The interface wasn't user-friendly, and slow response times hindered productivity. Complex color schemes made it difficult to focus, and real-time synchronization problems created major challenges during collaborative document editing.

When multiple team members worked on the same document simultaneously, errors were common.

This required frequent corrections and led to significant time loss. Although ClickUp combined project management and document management in one platform, the abundance of features made it feel overwhelming. Document creation, in particular, was cumbersome and inefficient.

Finding the right tool for the job

TSN Lab's CEO initiated the search for a new solution, focusing on streamlining administrative work, meeting documentation, and knowledge organization.

Having experienced the limitations of tools like Notion, ClickUp, Jira, and Confluence, the team knew exactly what they needed.

Their must-have list was clear: simple, stable performance during simultaneous editing, and robust wiki functionality. Data security and version history management were non-negotiable - they couldn't risk losing important documents again. Cue Slite's entrance.

ClickUp lacked reliable document history, making it difficult to recover accidentally deleted files. It also caused frequent formatting issues when transferring documents to Google Docs, and learning new shortcuts was inconvenient. Confluence's mobile version was unstable, making it hard to work on the go. Slite solved these problems and provided a more efficient collaboration environment, which is why we decided to adopt it.
- Hyesuk Shin, Chief Marketing Officer, TSN Lab

A smooth transition

The switch to Slite proved remarkably straightforward.

With an interface similar to Google Docs and familiar shortcuts, the team adapted quickly. While administrators needed some time to set up access permissions, the overall migration took just one week.

They organized their knowledge base into a clear tree structure, with team-specific folders for different needs. The "Infrastructure" folder houses VPN connection guides, while project folders contain specific tool setup instructions. Technical documents for the development team are maintained in a Wiki format, with role-based access ensuring sensitive information stays secure.

Real results in real time

While TSN Lab doesn't track specific metrics, the impact of their switch has been clear:

• Meeting documentation has become standardized and efficient.
• The team has embraced systematic knowledge sharing.
• The stress of dealing with unreliable tools has significantly decreased, allowing teams to maintain their collaborative style while working more effectively.

One team member's review captures the sentiment perfectly:

The simple things, like reliable bullet point functions and familiar shortcuts, have made a noticeable difference in document-writing efficiency.

The last word

For TSN Lab, success meant finding a collaboration tool that matched their company's values: precision, reliability, and efficiency without unnecessary complexity.

They needed a platform that could keep pace with their innovative work, and they found it in Slite.

When asked to describe Slite to others, TSN Lab's perspective is clear:

The right tools make the difference

TSN Lab's journey shows that when your team works to shape the future of technology, your documentation shouldn't be stuck in the past. Their experience proves that effective collaboration comes from tools that simply work - no flashy features required.

If your team is ready to spend less time fighting with documents and more time building what matters, you might find what TSN Lab found in Slite.

Curious to try it yourself? Start your free trial here.

Want to discuss specifics with our team? Book a demo here.

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