Having trouble using Slite? Try these common troubleshooting steps — from quick refreshes to deeper fixes — to get things working again.
1. Refresh or restart Slite
- Refreshing your browser or restarting the desktop app will install recent fixes and updates.
- On mobile, you need to manually update from the App Store or Google Play.
2. Sign out and back in
- This should help with authentication issues, in particular.
3. Try Slite in a private or incognito window
- If Slite works in a private window, a browser extension might be interfering.
- Disable extensions one by one to isolate the issue.
4. Try another browser or device, or use the desktop app
- Chrome is the most thoroughly tested browser, but you can also try Firefox or Safari.
- If you're still having trouble, try installing the desktop app from here .
5. Check whether antivirus software or a firewall is blocking Slite
- If Slite loads on one network/device but not another, your firewall or antivirus might be blocking it.
- Contact support@slite.com to request Slite’s IP info if needed.
6. Clear your browser cache, history, and cookies (or uninstall and reinstall the app)
- Try this if none of the above worked.
7. Use the Copy/Paste Debugger if you're having trouble pasting content into Slite
- It is available here: Copy/Paste Debugger .
Still no luck? Please don't hesitate to reach out to us via the 
in the lower-right corner or contact support@slite.com . We're happy to help!
in the lower-right corner or contact support@slite.com . We're happy to help!