People often spend hours each week searching for documents, files, and information. With many apps available, documents could be stored in many places.
That’s why many companies get an intranet CMS. The best intranet CMS platforms act as a centralized platform, making it easier to manage digital content, documents, and improve communication only employees. They help manage digital content, boost collaboration and efficiency.
In this article, we’ll explain what a CMS intranet is, its benefits, and main features.
Let's start by defining what CMS intranet is
First off we'll define ‘intranet’ and ‘content management system’.
An intranet is a private website for company employees. It stores useful information, shares company updates, and provides access to resources like organizational charts, procedures, and vacation policies. Intranets have been popular for decades and are now enhanced by AI.
What does ‘CMS’ mean?
A CMS, or content management system, is software that lets users create, edit, and manage website content. CMSs are user-friendly. Many websites with blogs use a CMS to manage their content.
What is a ‘CMS intranet’?
A CMS intranet, or intranet content management system, combines an internal website with a content management system, making it easy to upload, change, and manage content. This system aids in content creation, management, and distribution on a company’s intranet. It improves communication, collaboration, productivity, and knowledge management. It also supports team communication, optimizes operations, and aids remote work. Companies use CMS intranets to centralize information, enhance internal communications, and to improve collaboration and team collaboration. It also supports effective document and other, knowledge management and base management by providing a central platform for accessing and sharing important documents and resources, thus boosting organizational efficiency.
Benefits of a CMS intranet in the digital workplace
CMS intranets offer a range of benefits to companies, including the ability to publish content, transforming them into a digital workplace that centralizes communication, content creation, and collaboration tools, and content management. They’re particularly appealing to businesses that are seeking to improve employee engagement, retention, and productivity, while also simplifying the process of creating, editing, and publishing content. Document management is a key advantage of CMS intranets, enhancing internal processes and employee engagement by allowing easy access to and sharing of important documents and resources. Here are some of the key features and advantages that modern employee intranets promise.
Increase knowledge sharing
With many apps and other tools designed to manage work materials, it's hard to keep information together. This can lower teamwork and increase repeated questions, slowing down company growth.
A CMS intranet is a central place for employees to store, easily share, and access information, helping to remove barriers and spread knowledge easily across teams and multiple platforms together.
Better internal communications
Recent years have shown that change is constant. Improving internal communication is crucial, especially in tough times. A CMS intranet helps by promoting knowledge sharing, improving collaboration, boosting efficiency, and increasing employee knowledge management engagement. It's important to communicate changes in strategies, policies, and products to all employees quickly and clearly.
A corporate news intranet is an easily accessible and effective way to do this. It allows leadership to update all employees and track real-time engagement rates, ensuring that the news is received and acted upon.
Improve employee engagement
Employee engagement has been declining by other organizations, and boosting it is a priority for HR leaders. A well-managed CMS intranet is one of the most effective tools for this.
When employees can easily find needed information, receive regular updates, communicate easily share ideas, and interact with colleagues—even remotely—they feel more engaged.
Greater efficiency
Without easy access to important information, inefficiency arises. Employees waste time searching for information and interrupting colleagues, which slows everyone down. This inefficiency can worsen over time.
A well-maintained employee intranet helps employees find information and other resources needed much more quickly without disrupting others, leading to improved efficiency across the company.
Higher retention rates
Research from Forrester shows that lack of access employees time to information contributes to employee burnout, which can lead to resignations.
By providing employees a single source of truth and opportunities for engagement, a company intranet helps prevent burnout and maintain high retention rates.
How to implement a CMS intranet
Starting a corporate intranet begins with proper setup. Here are the key steps to launch a new intranet. It’s crucial to establish guidelines and assign roles, setting user permissions to let all employees add to the company’s content, which enhances the knowledge base, sharing and document management, and boosts collaboration.
Define success
Before starting with a corporate intranet, clearly define the problem you're solving and what success a modern solution looks like.
If the issue is poor internal communication, make sure the CMS or other intranet platform you choose has features to train users to address this. If it's about improving knowledge sharing, maybe a different tool, like an enterprise AI search tool, would be more suitable.
Having a clear vision for success is the first step to make sure your investment pays off.
Train and onboard users
Just setting up a CMS intranet isn't enough. It’s vital to have a clear onboarding process that gives all employees necessary access, teaches them how to use the system, and requires them to complete tasks like publishing, managing content, or updating their profile. Training videos, live workshops, and sessions with administrators can help employees get comfortable with the new intranet.
A well-executed employee onboarding process for both existing employees and new hires will maximize the value of your CMS intranet portal.
Establish guidelines and assign responsibilities
Effective data security and governance are crucial for the long-term success of your company intranet. Certain employees, like senior HR team members, should have advanced permissions to manage the CMS version control and intranet’s organization.
Content guidelines should be in place to guide teams on what information to add and how to share it. Providing teams with a complete list of templates for various content types makes adding content easier and ensures a consistent experience for all employees accessing various tools on the organization’s intranet.
Measure performance
A CMS intranet is a long-term investment that should continue to provide value. It’s important to have clear success metrics and to report on performance regularly.
Metrics like daily employee usage and read-rates on key content are good indicators of success. Employee surveys can also provide feedback on the intranet platform’s effectiveness. It’s crucial to quickly act on these insights to resolve any identified issues.
Top apps to start your CMS Intranet
Slite
Slite is a flexible and powerful CMS intranet platform that helps improve internal communication, collaboration, and digital content management. It merges CMS features with modern intranet tools, making it great for organizations wanting to enhance their internal processes and knowledge sharing.
Key Features of Slite
- Centralized Knowledge Management:
- Slite lets teams create, organize, and share documents in one place, giving everyone access to the latest updates and resources1.
- The platform supports real-time and asynchronous collaboration, fitting various work settings1.
- User-Friendly Interface:
- Its intuitive editor and simple interface make it easy for users to handle content without needing advanced skills1.
- It includes a powerful search feature to quickly locate needed information.
- AI-Powered Capabilities:
- Slite uses AI to boost search capabilities, providing accurate answers from deep within the content.
- AI-driven insights and suggestions help keep documents current and relevant, minimizing manual updates.
- Seamless Integrations:
- Slite integrates with tools like Slack, Google Drive, and Zapier, allowing content syncing and notifications without app switching915.
- Its API allows further customization and integration with other tools for a smooth workflow.
- Collaboration and Communication:
- Slite supports collaborative editing, commenting, and document sharing, promoting a dynamic and productive work environment.
- Its distraction-free editor aids users in focusing on content creation and management.
- Affordable and Scalable:
- Slite offers competitive pricing, making it a cost-effective choice for teams of all sizes1.
- It provides a free plan and scalable pricing options to support growing teams.
Benefits of Using Slite as a CMS Intranet
- Enhanced Productivity: Slite centralizes knowledge and provides easy access to information, helping teams work more efficiently and spend less time looking for documents.
- Improved Collaboration: The platform's collaborative features help team members work together smoothly, no matter where they are.
- Better Knowledge Management: Slite's AI-powered tools keep documents up-to-date and relevant, improving the quality of the knowledge base9.
- Cost-Effective Solution: Slite is affordable and offers robust features, providing great value and making it a good choice for organizations wanting to improve their intranet and CMS capabilities.
Simpplr
Simpplr is known for its modern design and focus on improving employee engagement. It is an AI-powered platform that offers a personalized experience, keeping content relevant and engaging. Its easy-to-use interface and strong integration features make it simple to connect with other business tools, creating a unified digital workplace.
Key Features:
- AI-powered personalization
- Strong analytics and engagement tracking
- Easy integration with enterprise tools like Salesforce
- Mobile app for access anywhere
Sharepoint Online
A leader in the CMS intranet field, SharePoint Online offers many customization options for any organization. As part of Microsoft 365, it integrates well with Microsoft tools, making it ideal for organizations using Microsoft products. SharePoint excels in document management and intranet site customization.
Key Features:
- Deep integration with Microsoft 365
- Advanced document management
- Many customization options
- Strong security features, part of Microsoft’s enterprise solutions
Workvivo
Workvivo positions itself as an employee experience platform that goes beyond traditional intranet features. It focuses on social engagement, with features like social feeds, shoutouts, and employee recognition, which can greatly improve company culture and employee satisfaction. Workvivo supports various content types including podcasts and live streaming, appealing to diverse user preferences.
Key Features:
- Social intranet features like feeds and shoutouts
- Supports multimedia content including live streaming
- Integrations with tools like Slack and MS Teams
- Mobile app for better accessibility and engagement
Each platform offers unique strengths for different organizational needs. Whether you need deep customization, user-friendly design, AI-driven personalization, or social engagement, there is a CMS intranet solution for you. Consider factors like IT infrastructure, user adoption, and specific features that match your goals when choosing a platform.
The future: AI-powered CMS intranets
AI is changing how organizations handle and share internal content through CMS intranets. AI features improve efficiency, personalization, and engagement by automating tasks, enhancing search, and offering personalized experiences. AI helps intranets provide content recommendations based on user preferences, boosting engagement and satisfaction. AI also provides valuable analytics on content performance, aiding in strategy refinement.
The adoption of headless CMS architecture is influencing intranets by separating content creation from how it's presented. This allows content to be shared across different platforms and devices consistently. Emphasizing mobile-first design meets the increasing use of mobile devices at work, improving content accessibility and engagement for a diverse workforce.
Additionally, integrating voice and multimodal content makes intranets more user-friendly. Users can interact with content using natural language, making digital communication more natural.
Security and privacy are also being enhanced in CMS intranets with strong authentication and encryption to protect data and increase user trust. CMS platforms are becoming more integration-friendly, connecting with various third-party tools and services to improve workflow and intranet capabilities.
Looking ahead, AI-driven CMS intranets are totally shaping up the future of digital workplaces. By jumping on these trends, organizations can whip up intranets that are not only engaging and efficient but also super secure, ticking all the boxes for what their teams need. Over at Slite, our platform is all about embracing these trends, giving your organization the tools to boost communication and teamwork with AI and other cool tech. Give Slite a whirl today and get a peek at the future of CMS intranets.
Ishaan Gupta is a writer at Slite. He doom scrolls for research and geeks out on all things creativity. Send him nice Substack articles to be on his good side.
Elisa Reggiardo is part of the Marketing team at Slite where she leads the Partner Marketing motions. She is also a mom, author, and a big fan of delicious wine.
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Ishaan Gupta is a writer at Slite. He doom scrolls for research and geeks out on all things creativity. Send him nice Substack articles to be on his good side.
Elisa Reggiardo is part of the Marketing team at Slite where she leads the Partner Marketing motions. She is also a mom, author, and a big fan of delicious wine.