Every company is looking for ways to grow. But as soon as you find it, the other side of the growth coin is quickly revealed: increased complexity.

As Head of Growth at Gatheround, Julie Arsenault had a front row seat, feeling every day just how hard it was becoming to manage information and ensure that everyone on a growing team stays on the same page. She saw that the ad-hoc solutions and tools they had been using as a small team weren't scalable, and it was slowing down their rapidly expanding remote team.

Gatheround needed a better way to manage knowledge, a tool that could document knowledge, consolidate team data, and grow alongside them. Plus, it needed to be intuitive enough to encourage regular use by everyone on the team.

That's where Slite stepped in, helping the team meet their comprehensive knowledge needs head-on.

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The challenge

As Gatheround grew, they faced a common challenge: keeping their expanding remote team aligned and informed. Their initial solution of using Google Docs for documentation wasn’t cutting it anymore.

Finding a platform that ticked all these boxes was crucial. They needed something that was simple to use right away for the entire team, without extensive training, but also flexible enough to expand to meet their changing needs. It was a tall order, but they knew how game-changing the right tool could be for their work environment.

Their quest for the perfect documentation solution led them to create a wishlist:

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Enter Slite: The intuitive powerhouse

After exploring various options, Gatheround fell in love with Slite. Its user-friendly interface and robust features were exactly what they were looking for in a knowledge management software. Julie was impressed by how quickly her team took to Slite:

“The interface is clean and intuitive, which made it simple for our team to start using it right away.”

Slite’s simplicity was key to its adoption at Gatheround. With its intuitive structure, everyone could jump in and start using the unified documentation system effectively. But Slite isn’t just a pretty face—it packs a punch with powerful features that align perfectly with Gatheround’s needs. Slite also regularly introduces new features, ensuring a constant rollout of improvements and functionalities.

With Slite, Gatheround can:

• Create and apply templates for consistent, efficient process documentation
• Customize organization settings to fit their unique needs
• Improve coordination and transparency across the company

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Slite in action at Gatheround for remote teams

“Slite has really helped us build a culture of documentation. It’s become second nature for our team to document their work and share knowledge.”

Slite quickly became the backbone of Gatheround's product operations, serving as the central documentation system for developing new feature specs, designing experiments, and capturing and analyzing learnings. It’s become the go-to tool for meeting notes, acting as a time machine for discussions and decisions.

And that's why Slite has woven itself into the fabric of Gatheround’s daily operations.

Here's what they're leveraging Slite for at the moment:

• Product development: Roadmapping and quarterly planning documentation in one place
• Meeting notes: All discussions and decisions are easily accessible
• Project documentation: Teams can track plans, progress, and outcomes
• Knowledge sharing: A platform for sharing insights and best practices across the organization

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The Slite effect: Transparency, efficiency, and collaboration

Since adopting Slite, Gatheround has seen some impressive changes. Transparency has skyrocketed, with everyone given access to the information they need. This openness has created a more informed and productive atmosphere. Efficiency has also received a major boost.

For employees who work remotely, Slite supports them by providing a comprehensive documentation system. Collaboration has reached new heights thanks to certain Slite features like simultaneous editing and commenting. Even teams spread across different time zones can work together seamlessly using Slite as a knowledge base. It’s not just about getting work done – it’s about building stronger bonds among remote employees.

For Gatheround, Slite isn't just a tool – it's become an essential part of their company culture. Julie points to its profound impact.

"Slite has become an integral part of how we work. It's not just a tool; it's a key component of our company culture. We're excited to see how it will continue to support our growth and help us maintain our collaborative spirit as we scale."

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Growing together with Slite

When leaders actively use and promote the documentation system, it sends a clear message that it's a valuable part of the work process. Over time, this practice becomes ingrained in the company culture, ensuring that important information is always documented and accessible.

"Start with a clear structure and encourage everyone to contribute. Make documentation a part of your regular workflows, and lead by example. The more you use it, the more valuable it becomes."

Julie has some golden nuggets of wisdom for companies considering a documentation solution:

1. Start with a clear structure
2. Encourage everyone to contribute
3. Define how information should be organized from the get-go
4. Make it easy for team members to add and update content
5. Make documentation part of your regular workflows
6. Lead by example

Gatheround's journey with Slite isn't just about better documentation. It's about creating a culture of transparency, efficiency, and collaboration that sets them up for long-term success. Now that's something worth documenting!